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ORGANISATIONAL SET UP, FUNCTIONS/DUTIES AND ACHIEVEMENTS OF CAO/REVENUE OFFICE
SANCTIONED STRENGTH:
FUNCTIONS OF CAO/REVENUE WING,PSEB, PATIALA The main functions entrusted to this Organisation are as under:- Preparation of Monthly Revenue Monitoring Report: Monthly Revenue report is generated by this office by collecting technical data from the field offices and revenue assessed from Trial Balance of the Board. The Division-wise monitoring of Connected Load, Energy Sale and Revenue Assessed over the corresponding period is done on month to month basis. This statement is circulated to all CEs/DS & SEs/DS. The divisions which are found Red i.e. whose actual revenue growth is less than expected growth, are asked to improve the working and to take remedial measures where deficiencies are noticed. This report is also put up to the Management monthly. Review of Key Exceptions : The key Exceptions of GSC, ISC and LS categorywise are prepared containing the position of Locked Premises, Meters defective, Glass Broken, Meters Burnt, Meter Terminal Seals Broken, M&T Seals Broken, Nil Consumption, Meters not at site and Monthly Minimum Charges after getting the data from DOEACC. Agewise analysis is also done with a view to take remedial measures to optimize the revenue. Monthly reports are issued to CEs/DS for taking corrective measures. Defaulting Amount: Statement of defaulting amount is compiled after collecting the information from Zonal offices and the position of defaulting amount under the heads, Court Cases, DSA, Govt. Connections, Recoverable Amt. (PDCOs & Others )are prepared on month to month basis and put up to the Board Management for review. This statement is also sent to all CEs for effecting recoveries from the consumers against whom energy bills are pending. Review of Sundry Debtors and Revenue Realized : Monthwise and divisionwise review of energy bills issued and amount collected is carried out by preparing a statement on month to month basis. This position is put up to the management as well as circulated to all CEs for taking remedial measures. Where collection efficiency is less as compared to corresponding period or from fixed percentage, the matter is taken up with the concerned offices. • Monitoring of Revenue of Sub Divn. through Revenue Diaries: This office is entrusted with the work of printing of Revenue Diaries for monitoring the revenue of Sub Divns. at micro level through these Revenue Diaries. • Reconciliation of Connected Load, Energy Sales with Planning Organisation. Monthly review of reconciliation of connected load, energy sales categorywise is carried out and a statement is generated to pin point the categorywise difference in respect of above areas. Annual Revenue Requirement : With the constitution of Regulatory Authority, various data relating to tariff revision is generated by this office and passed to CE/ARR for ARR purpose. Checking & Compilation of provision of Unbilled Revenue. : The checking & compilation of provision of unbilled revenue relating to operation Accounting Units situated at different locations in Punjab is carried out by this office which finds place in the Balance Sheet through CAO/A&R. • Attending of meetings of Zonal Level Dispute Settlement Committees: This office is entrusted with the work of attending meetings of Zonal Level Dispute Settlement Committees in respect of Border & North zones to settle disputes with consumers. • Consumers Grievances Cell for settlement of inflated bills: Under the chairmanship of Member/D, Consumers Grievances Cell for settlement of inflated bills is constituted at Head Office level in PSEB and CAO/Rev. have been nominated as Member to deal with such cases. • Review of Revenue matters of Sub/Divns. This office is regularly carrying out review of Sub/Divns record and under assessment is pointed out. Besides misclassification of revenue is also pointed out by carrying out cursory review of Sub Divn. Review of Late issue of First Billing to Consumers: This office regularly carries out review of late issue of first billing to consumers after obtaining the data from DOEACC. The same is put to Board Management for taking necessary action Monthly Status of Revenue Realised & Remitted into Bank: Monthly status of Revenue realised and remitted into Banks by different Circles is being prepared and put up to Board Management for review of Zonewise position. The correspondence is also made with respective Zones taking action against those Divisions which shows delay in transferring the funds timely into Head Office.
ACHIEVEMENTS OF REVENUE WING (1) COLLECTION EFFICIENCY: The following is the position of revenue assessed and realized during the last five financial years:-
From the above data, it is quite evident that collection of energy bills comes to about 99.21% on an average. This has been made possible by regular monitoring of position of each accounting unit regarding issue of energy bills and its collection. No other power utility in the neighboring States of Punjab has such high %age of Revenue collection which reflects the better performance of Punjab State Electricity Board.
The position of defaulting amount category-wise for Board as a whole ending 31.03.09 is as under:-
Apart from above, the annual revenue of the Board is around Rs.8000/-Crore and accumulated Defaulting amount of the Board as a whole is only Rs.459.39 Crore which is 5.74% of Annual revenue 3. KEY EXCEPTIONS: The Board is having more than 52 Lacs general consumers(below 20KW Sanctioned load) and Key Exceptions are regularly monitored at the Management level, as a result of this there is considerable progress in reducing the Key Exceptions in the following areas:
(4) To attend meetings of ZLDSC Committee:
In order to settle the disputed cases of consumers which falls under the competency of Zonal level Dispute Settlement Committee, this office is attending the meetings, in respect of cases of Border & North Zones. The Zonewise detail of cases Reviewed/Settled during the year 2008-09 is as under:-
(5)(5) Establishing of Consumer's Grievance Cell to Settle Cases of Inflated Bills : The Zonewise detail of cases Received/Settled during the year 2008-09 is as under:-
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